Terms of sale

Who these terms apply to

These terms apply to every wholesale order placed with Cell Zone. We sell to businesses for resale or business use. By accepting an offer, you agree to these terms.

Offers and pricing

Our offers state the model, storage, grade, lock status, quantity and price of each line. Prices are in U.S. dollars and are valid for the period stated on the offer, subject to stock. Inventory moves quickly, so an offer is confirmed only once we accept your order in writing.

Payment

Payment is due in full before an order ships or is collected, unless we've agreed credit terms with you in writing. We hold confirmed stock for you while payment clears.

Shipping and pickup

• We ship insured and tracked within the U.S. and internationally. Shipping costs are quoted on the offer.
• Ownership and risk pass to you on delivery to you or your carrier, or when you collect the order.
• Pickup from Chicago Ridge, IL is by appointment.
• International buyers are responsible for import duties, taxes and compliance in the destination country.

Inspection on delivery

Please inspect every order when it arrives. Report shortages or visible shipping damage within 48 hours of delivery, with photos of the packaging.

Warranty

Pre-owned devices are covered for 30 days from delivery against functional faults not disclosed on the offer. New devices carry the manufacturer's warranty where it applies. Grade claims must be raised within 7 days of delivery, with photos. Our grading criteria are published on our grading page.

Returns

Returns need a return authorization (RMA) number from us first. Devices must come back in the condition they were received, with no accounts, passcodes or locks added. We'll repair, replace or credit eligible units. The warranty doesn't cover physical or liquid damage after delivery, software modifications, or cosmetic wear consistent with the stated grade.

Limitation of liability

Our total liability for any order is limited to the amount you paid for the affected devices. We aren't liable for indirect losses such as lost profits or lost business.

Governing law

These terms are governed by the laws of the State of Illinois.

Questions

Call us at (224) 249-2229 before you order if anything here is unclear.